Name: Hadi AL Thaiban SAM 576
Name: Salman Khosaifan SAM 548
FACTORS AFFECTING THE ACCEPTANCE OF THE ELECTRONIC HUMAN RESOURCES MANAGEMENT SYSTEM IN THE SERVICES SECTOR IN THE KINGDOM OF SAUDI ARABIA
Abstract:
This study investigates the determinants affecting the adoption of electronic Human Resources Management (e-HRM) systems within the service sector of the Kingdom of Saudi Arabia (KSA). The research examines entities like banks, hospitals, insurance enterprises, internet service providers, logistics companies, government agencies, telecommunications corporations, and universities. This study examines the influence of Information and Communication Technology (ICT) improvements on Human Resource Management (HRM) procedures, finds both positive and negative aspects influencing e-HRM adoption, and analyzes the interconnections among these elements. Findings indicate that ICT advancements correspond with Vision 2030 objectives, augment HR planning and recruitment efficacy, and boost corporate transparency. Nonetheless, obstacles include financial expenditures, insufficient training, and data security issues persist. The research underscores the necessity for ongoing enhancements to technical instruments, efficient training initiatives, and stringent information security protocols.
Keywords: e-HRM, human resources management, ICT advancements, service sector, technology adoption, organizational efficiency.
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